Shipping

FREE SHIPPING ON AUSTRALIAN ORDERS OVER $150 & INTERNATIONAL ORDERS OVER $250

Shipping Rates 

All delivery timeframes are approximate and cannot be guaranteed. Delivery times are the responsibility of the postal service, and may be subject to delays beyond our control. 

Within Australia

E-Parcel with Tracking $10
Option for customer to select signature on delivery. 2-4 business days after shipping notification is received.  

Express Post with Tracking $20
Option for customer to select signature on delivery. Next business day for most capital cities after shipping notification is received. This does not place you ahead of other orders in the sewing queue. 

Free Shipping for Australian orders over $150
Option for customer to select signature on delivery. 3-6 business days after shipping notification is received.

All other countries 

International Pack & Track $30
Available for most countries. Tracking included. 10-14 business days after shipping notification is received.

International Standard with Signature $35
Available for most countries. Tracking and signature on delivery included. 10-14 business days after shipping notification is received. 

International Express $60
Available for most countries. Tracking and signature on delivery included. 2-4 business days after shipping notification is received. This does not place you ahead of other orders in the sewing queue. 

Free Shipping for International orders over $250
Available for most countries. Tracking included. 10-14 business days after shipping notification is received.  

Returns and Exchanges

For hygiene reasons, we do not accept returns or exchanges on opened underwear, unless faulty (subject to Australian Consumer Law).

Lost or Missing Parcels

Ceremony Untitled is not responsible for parcels that go missing in the post, and will not replace items that go missing as this is the responsibility of the postal service. 

If an incorrect delivery address is provided at checkout Ceremony Untitled is not responsible for locating the parcel. We will not replace items sent to the wrong address if it was entered incorrectly at checkout.

Custom Taxes and Duties

All international customers are responsible for custom taxes on delivery. We refuse to mark anything as a ‘Gift’ or at a lower value so that a customer can avoid taxes. This is illegal and all requests to do so will be refused.

If you would like to check what the Custom Taxes and Duties will be on your order, please refer to http://www.dutycalculator.com/new-import-duty-and-tax-calculation/